Printer Connection
Important
Please verify the following four key items prior to troubleshooting:
• If security restrictions are active on your wireless router, turning off t...
Mon, 10 Aug, 2026 at 11:03 PM
Step 1: Check Your Mac Information Before installing the printer, please check your Mac version. 1. Click Apple Menu in the top-left corner. 2. Sele...
Mon, 10 Aug, 2026 at 5:33 AM
Check1 Is the Wi-Fi antenna displayed on your smartphone/tablet? Example (iOS device): Example (Android device): If the antenna is not displa...
Wed, 12 Aug, 2026 at 4:57 AM
When replacing your wireless router or updating its network configurations (such as SSID, Wi-Fi password, or security settings), all connected devices—inclu...
Wed, 12 Aug, 2026 at 5:11 AM
For Android Q: The Android app cannot find or connect to my printer. What should I do? A: The Android app requires Nearby Devices permission to discover a...
Wed, 12 Aug, 2026 at 5:35 AM